Frequently Asked Questions

Find answers about your pet's healthcare needs

Common Questions About Veterinary Care

As a pet parent, you want to make the best decisions for your furry family member. Below are answers to the most common questions we receive at Your Friends at Norcross Animal Hospital. If you need more help, our friendly team is always here!

1. Are you accepting new veterinary patients in Norcross?

Yes, we proudly welcome new patients. As a locally owned veterinary practice, we take the time to build lasting relationships with pets and the people who love them in Norcross and the surrounding areas.

2. What should I do if my dog or cat needs emergency vet care in Norcross?

We provide urgent and emergency veterinary care in Norcross for dogs and cats that need immediate medical attention. If your pet is experiencing persistent vomiting, difficulty breathing, sudden weakness, or trauma, contact us right away so we can perform a prompt assessment.

3. What diagnostic tests can you run at your animal hospital?

Our hospital is fully equipped with advanced diagnostic technology, allowing us to evaluate your pet without sending you to another facility. We offer an in-house laboratory, digital X-rays, and ultrasound technology to diagnose a wide variety of medical conditions with speed and accuracy.

4. How long does it take to get my pet’s lab results?

Because we have an in-house laboratory, we can perform diagnostic tests on-site and receive results much faster than sending samples to an outside lab. We can often obtain important test results during your visit, which allows us to make informed treatment decisions and begin care without unnecessary delays.

5. Which vaccines does my dog or cat really need?

We create personalized vaccination plans based on your pet’s age, lifestyle, medical history, and exposure to other animals.

  • For dogs: Core vaccines include Rabies, Distemper, Parvovirus, and Adenovirus.
  • For cats: Core vaccines include Rabies, Feline herpesvirus, Calicivirus, and Panleukopenia. We also offer lifestyle vaccines depending on your pet's environment and daily routine.

6. Why does my pet need a professional dental cleaning under anesthesia?

Professional dental cleanings are performed under general anesthesia to ensure your pet remains comfortable while we thoroughly clean above and below the gumline. This is crucial because bacteria from built-up plaque and tartar can enter the bloodstream and potentially impact major organs such as the heart, kidneys, and liver.

7. Is it safe for my pet to undergo surgery at your hospital?

Your pet’s safety is our highest priority. We use modern anesthesia protocols and our veterinary team keeps a close watch on vital signs—including heart rate, blood pressure, oxygen levels, and respiration—throughout the entire procedure and recovery.

8. Why is spaying or neutering recommended?

Spaying and neutering are routine procedures that offer lifelong health and behavioral benefits. Spaying female pets eliminates the possibility of uterine infections and greatly reduces the risk of mammary cancer, while neutering male pets prevents testicular cancer. It can also reduce hormone-driven behaviors like roaming and urine marking.

9. Does my pet need a microchip if they already wear a collar and tag?

Yes. Unlike collars and ID tags, which can break or fall off, a microchip remains with your pet for life. It is a safe, simple, and permanent form of identification that can significantly improve the chances of a happy reunion if your dog or cat ever goes missing.

10. How do I know when it’s time to consider end-of-life care for my pet?

Determining the right time is never easy, but our veterinarians are here to help you evaluate your pet’s condition with compassion and honesty. We look at quality-of-life factors, such as ongoing pain that cannot be managed, loss of appetite, or when there are more difficult days than comfortable ones. When the time comes, we provide a quiet, private setting for gentle, humane euthanasia.

Need expert pet care?

Trusted Veterinary Care for Your Four-Legged Friend in Norcross

Your Friends at Norcross Animal Hospital proudly provides comprehensive veterinary care for dogs and cats in Norcross and the surrounding areas.

Need expert pet care?

Trusted Veterinary Care for Your Four-Legged Friend in Norcross

Your Friends at Norcross Animal Hospital proudly provides comprehensive veterinary care for dogs and cats in Norcross and the surrounding areas.
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Your pet's trusted healthcare friends!

Contact Information
Our Hours
Mon, Tues, Thur, Fri: 8:30am - 5:30pm
Wednesdays only open for Med refills
Our Location
11 Thrasher Street,
Norcross, Georgia 30071
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